Customer Information Delivery Lead

Job description

You’ll connect Queensland. We’ll connect you to an amazing career. Queensland Rail stands on the foundation of true connection, encompassing the relationships we foster within our teams and the communities we serve across the state. For over 160 years, we've been instrumental in connecting people and places, and now we invite you to contribute to our proud legacy and shape a brighter, sustainable future. Your Opportunity: We’re seeking a Customer Information Delivery Lead in a fixed term contract until 30 June 2027. This position will support Queensland Rail’s rollout of the South East Queensland customer information uplift by contributing to key initiatives such as digital customer information upgrades, station enhancement works and wayfinding improvements, ensuring effective stakeholder engagement throughout each project. Here's what you’ll do: Please see position description for a full list of responsibilities HERE. - Work with internal and external stakeholders to deliver a major customer information uplift at South East Queensland rail stations. - Develop and implement best‑practice engagement plans for major infrastructure, customer information upgrades, and emerging issues....