Senior Director Payment Integrity Operations

Job description

Overview The Sr. Director of Payment Policy Management (PPM) Operations is responsible for overseeing the business operations within Cotiviti’s Payment business unit. This role plays a critical part in supporting sales, client engagement, business improvement, and operational processes. The Sr. Director will provide both strategic direction and team leadership, ensuring exceptional service for clients while positioning the organization for continued growth in alignment with business unit objectives. The ideal candidate will possess strong operational acumen, business transformation and people management skills. S/he will be required to communicate with the client (externally) and various departments of Cotiviti (internally) to ensure high quality of service. Achieving and exceeding service level benchmarks is a key responsibility. Success in this role will depend on a thorough understanding of operational processes and the ability to manage them efficiently amidst frequent changes to meet established SLAs. Responsibilities: This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibi...