Global Lead Analyst, IT Change Management

Job description

Job Description Summary The Global Lead Analyst provides enterprise-level governance oversight and strategic leadership for the Raymond James Global IT Change Management program within the Technology Risk and Assurance (TRA) organization. This role is responsible for ensuring consistent application of the Change Management Standard across Regional Change Management Offices (CMOs), strengthening control integrity, and maintaining alignment with enterprise risk appetite and regulatory expectations. The Global Lead Analyst facilitates the Global Change Advisory Board (CAB) and oversees cross-regional and enterprise-impacting change activity, serving as a key escalation point for material risks. Through influence and partnership with Regional CMOs, technical stakeholders, and executive leadership, this role promotes transparency, accountability, and auditability across the global production environment. In addition to governance oversight, the position leads strategic initiatives to further globalize and modernize the Change Management program. This includes advancing process standardization, enhancing reporting and risk analytics, optimizing tools and workflows, and driving continuous...