Customer Operations Administrator

Job description

Customer Operations Administrator - Volvo Job Title: B2C Operations Consultant: Location: Maidenhead or Daventry Salary: Up to £28,000 per annum Hours : Full-time, shifts between 8am and 6pm with occasional Saturday and Bank Holiday rota (finish no later than 6pm; approximately 1 in every 6 Saturdays, finishing at 5pm) About ROI: At ROI, we support 70% of the UK’s automotive brands in achieving their sales goals and delivering exceptional customer service. By combining innovative marketing strategies with cutting-edge tech, we connect consumers and manufacturers and drive industry transformation. Our work with global brands such as BMW, JLR, Kia, Volkswagen, and Volvo speaks for itself. Join us and help shape the future of automotive excellence. The Role at Volvo: As a B2C Operations Consultant for Volvo, you’ll play a key role in supporting retail order management, financial operations, and delivery processes. We’re looking for organised, detail-oriented professionals to ensure smooth end-to-end processes for Retail and SME orders. This is an operations-heavy, administration-focused role that thrives on accuracy and efficiency. Key Responsibilities: Manage Volvo retail and SME veh...