Parts Counter

Job description

Location: West Covina, CA (On site) | Type: Full Time | Hourly Range: $18-$22 an hour + bonus As Parts Counter , you’re one of the most important team members at Norm Reeves Honda in West Covina. You’re responsible for assisting guests primarily through the shop, and even on the phone or online. You’ll provide an exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates and communicating with our internal team, external vendors and guests in a friendly, professional and efficient manner. Your work will ensure guests leave 100% satisfied with their Norm Reeves Honda experience. This role is a great entry point to Norm Reeves for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales. What You’ll Do: - Inform customers of companion part requirements and specials, ensuring the customer is expose to the full product line - Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention - Locate out-of-stock parts from outside sources and submit emergency order if necessary - Notify Service Adv...