JobMesh

Patient Accounts Specialist

Advocate Aurora Health · Charlotte, North Carolina, US

Department: 13281 Enterprise Revenue Cycle - Rev Cycle Strategic Support Team: Southeast Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedul...

Job description

Department: 13281 Enterprise Revenue Cycle - Rev Cycle Strategic Support Team: Southeast Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Variable Pay Range: $21.85 - $32.80 Job Summary: Patient Accounts Specialist (PAS) works under the immediate supervision of supervisors/managers in Patient Financial Services (PFS). PAS positions perform complex tasks requiring critical thinking skills and experience-based (specialist) knowledge in PFS. Reviews difficult work queues, large dollar accounts, aged accounts and any special projects assigned by leadership. Creates reports/spreadsheets for identification of problem areas and utilizes critical thinking skills to determine appropriate actions to resolve problem. Must demonstrate thorough knowledge and understanding of patient billing, billing transmission, government regulatory/ compliance requirements, and electronic billing systems. Essential Functions: - Prepares reports of denials, credit balances, payer opportunities. - Analyzes rejection reports and errors made by system and teammates. Requests system changes, reports error rates by teammate and collaborates with training to ensu...