Senior Functional Leader, ITO-OTR Handover

Job description

Job Description Summary The Senior Functional Leader – ITO to OTR Handover is responsible for partnering across Commercial, Engineering, MYA, Project & Engineered Solutions and Service Operations teams to define the associated business strategy and digitization roadmap for Global Services outage planning, including: driving process harmonization across business teams and profit pools with standard KPIs; leading organizational change management in support of business model transformation; developing end state processes and partnering with IT teams to deliver digital transformation roadmaps. Job Description: Essential Responsibilities: - Drive business process standardization & digitization; partner across Contract & Project Go-To-Market and fulfillment teams to deliver business-centric outcomes that meet priorities of all stakeholders. - Develop business process and system integration strategy for Inquiry to Order (ITO) to Order to Remittance (OTR) automated handovers across all profit pools (CSA/MMP Core/Upgrade and TX Core), eliminating manual, disconnected process & data across comm ops, CPMs, PMs, Tendering Managers, OTR finance and IT; connect Salesforce CRM, Finsum, PLM, IBAT,...