Pediatric Specialty Group ASR III

Job description

POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: operation room (O.R.) scheduling, front end customer service, patient registration, insurance/coverage verification, appointment scheduling, call center coverage, and a variety of administrative duties in support of department (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.). Position: Ambulatory Services Representative III: Department: Pediatric Specialty Group: Schedule: Full Time (M-F 8a-4:30p): EDUCATION: Bachelor’s degree plus 1 – 2 years relevant work experience or Associates degree plus at least 3 years relevant experience or HS/GED with 5+ years relevant experience. KNOWLEDGE AND SKILLS: - Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner. - Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. - Must be able to maintain...