Centralized Scheduling Supervisor- Full Time (Caesars Palace LV)

Job description

The Scheduling Supervisor ensures the efficient daily operation of the scheduling department by overseeing team performance and supporting cross-departmental needs. Proficient in all departmental functions, the supervisor leads by example, fosters employee development, and promotes a positive work environment. Responsibilities include training, resolving employee issues in collaboration with HR, maintaining strong interdepartmental communication, and driving continuous improvement to ensure peak operational efficiency. Shares customer feedback and suggestions with relevant departments regularly. Conducts employee evaluations and provides coaching for performance improvement. Oversees departmental payroll and scheduling-related reporting. Develops training and certification materials for on-the-job learning. Communicates with employees via phone, letter, and in person. Enforces departmental and Centralized Scheduling policies and procedures. Supports operations by stepping into any Centralized Scheduling role as needed. Ensure compliance with regulatory and company policies while modeling excellent customer service. Manages team performance and ensures deadlines are met. Leads train...