IT Support Technician

Job description

About the Role Culmen International is seeking a General IT Support Technician to support the Naval Medical Research Unit–Dayton (NAMRU-D) Administrative Support Program at Wright-Patterson Air Force Base in Dayton, Ohio. What You’ll Do in Your New Role - As part of a government-managed and led IT team, assist in monitoring, opening, assigning, updating, and closing command trouble tickets in up to four (4) separate ticketing systems (Daily) - As part of a government-managed and led IT team, assist in installing command desktop software and provide customer desktop support for Windows, Apple iOS, and various Linux distributions workstations (weekly) - As part of a government-managed and led IT team, assist in coordinating with hardware technicians and software administrators when Level 2 or Level 3 support is required (Weekly) - As part of a government-managed and led IT team, assist in the command’s compliance and implementation of Cybersecurity Certificate to Operate (CTO) processes (Daily) - As part of a government-managed and led IT team, assist in maintaining command software licensing records and deploy software packages as required (Monthly) - As part of a government-managed...