Member Services Representative (Maplewood)

Job description

Job Title: Member Service Representative Pay type: Hourly Pay Rate: $10/HR Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,600 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the “Judgment Free Zone.” Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You’ll be joining a team that values: Characteristics that will make you the perfect fit for our Member Services Representative : - People-we genuinely care about our team + members - Fun- we enjoy the work - Honesty- we lead with integrity - Accountability- we own the outcome - Drive- we take initiative Essential Duties & Responsibilities: Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism. Anticipate member’s/guest’s need and respond promptly by delivering efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment. Answer phones promptly and in a friendly manner. Assist callers with knowledgeable and accurate information during their inquiries. Utilize strong co...