Casino Cocktail Server (Full-Time; Varied Shift)

Job description

Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Casino Cocktail Server: DIVISION: Casino Operations: DEPARTMENT: Casino Bars: GRADE/FLSA STATUS : H5—Non-Exempt: BADGE TYPE/COLOR: Key--Blue: REPORTS TO: Supervisor, Beverage: SUPERVISES: N/A: JOB SUMMARY: As a Casino Cocktail Server, you play a pivotal role in shaping the entertainment environment for all our guests. Your courteous, friendly, and prompt beverage service is not just a task but a crucial component of their experience. You are instrumental in creating an enjoyable atmosphere for all guests. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: - Work in assigned areas, follow designated loops and maps, and provide fast, friendly, professional beverage service to all guests - Provide fast service to all guests by keeping service times under twenty minutes - Provide friendly service to all guests by maintaining an upbeat personality and build relationships by learning guests’ names and beverage preferences - Provide professional service to guests by learning and communicating information about the beverage menu, pricing, Harrah’s facilities, services, promotions, and Caesars Rewards - Present beverage orders and...