Assistant Manager

Job description

Position: Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt: Position Summary: This position assists with the leading and managing of the drive-in’s operations and employees during an assigned shift. Essential Job Duties: - Train, manage, direct, coach, lead, and assign drive-in employees during shift - Lead and manage drive-in operations during shift to provide an optimal guest experience - Manage staffing levels during shift - Perform opening and/or closing duties - Handle and properly escalate guest issues/concerns during shift - Handle and properly escalate employee issues/concerns - Monitor and manage the drive-in’s food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service - Assist with preparation and maintenance of drive-in records - Comply with and enforce all company policies, procedures, and operational standards - Ensure compliance with all applicable federal, state, and local laws - Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary dur...