Operational Planner

Job description

Introduction to the Job ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Texas, Arizona, California, Connecticut, and, Oregon. The Operations Planner will be responsible for executing on US Logistics tasks related to escalations, inventory management for key KPI's and customer intimacy. They will provide a high level of customer satisfaction in delivering the best customer service each time, through accountability, dedication and responsiveness. Role and Responsibilities: Escalations/Process Control: - Respond to and process incoming emergency parts orders. - Enter and execute administrative controls in the SAP system. - Communicate directly with...