Sr. Associate, Customer Due Diligence

Job description

About Nclusion Nclusion is on a mission to provide traditional financial services to 1.4 billion people worldwide without access today . Without a secure way to save, invest, or transfer money, individuals are not empowered to accumulate short or long-term wealth. We're changing that by bridging the gap between traditional banking and the communities that need it most. About the Role: We’re looking for a Senior Associate of Customer Due Diligence (CDD) to support customer onboarding and verification, and perform due diligence and enhanced due diligence reviews across our markets. Reporting to the Chief Compliance Officer, this role sits within the second line of defense and focuses on reviewing flagged customers, clearing onboarding risks, and ensuring due diligence processes are applied consistently and effectively. You’ll operate with a high degree of autonomy on day-to-day workflows while escalating higher-risk cases as needed. What You’ll Do: What You Bring to the Table - Review and assess customers flagged during onboarding, resolving issues efficiently to support conversion while maintaining compliance standards - Execute customer due diligence processes, including KYC/KYB ve...