Experience Research Vice President

Job description

Join us to shape the future of user experience through expert research and team leadership, driving customer and employee satisfaction and engagement. Champion innovation and mentor a team that strives for excellence in user experience research and design. As an Experience Research Vice President in Operations Experience Design, you will lead a team of skilled professionals to design, execute, and detail findings from experience research studies. Your expertise in experience research principles will enable you to develop and implement innovative studies that enhance user experience and align with our organizational strategy. By fostering a collaborative and inclusive environment, you will empower your team to conduct research with impact. Job responsibilities: Develop and execute in-depth research strategies to gather insights on user needs and preferences, utilizing an expert-level mix of quantitative and qualitative research methods Evaluate research requests critically, balancing user and business needs, and confidently adjust scope or say no when appropriate to maximize value - Collaborate with cross-functional teams to transform research findings into practical, actionable rec...