Back Office Supervisor

Job description

Department Overview As a companion service to Primary Care, OHSU Immediate Care offers same day care to new and established patients of all ages for common health concerns and non- emergent minor injuries. The Back Office Supervisor for Immediate Care at OHSU is responsible for day-to-day operations of a 365 day ambulatory operation open 8am – 8pm at 4 separate clinical locations; CHH Building 1, Beaverton, Scappoose, and Richmond, providing leadership and expert guidance. The Back Office directly Supervisor manages all back office staff to include but not limited to: Medical Assistants (MA), Licensed Practical Nurses (LPN), Emergency Medical Technicians (EMT), Patient Access Service (PAS) Trainees, PAS Specialists and any assigned lead personal consistent with operational requirements and customer service philosophy of OHSU. This position works in close collaboration with the Immediate Care Front Office Supervisor, Practice Manager and Medical Director providing input and guidance for process improvement and customer satisfaction for Immediate Care services. The Immediate Care Back Office Supervisor has overall responsible for directing and coordinating daily functions and duties...