Intern Network Operation Centre

Job description

Intern Network Operation Centre The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. Role description summary: As an Intern NOC Operator, you will be a customer-focused professional that provides leadership and technical expertise in the support of SES customers and services. In this position you will be responsible for the effective management and operations of the various supplier platforms and terminals deployed across the SES global environment and for the monitoring and management of all network components in the provision of SES services. You are highly motivated, disciplined, dedicated to making a positive difference, obsessed with customer success, and you will work together with other team members to driven to provide an extraordinary customer experience. responsibilities competencies - Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA) - Ensure all events are properly documented, escalated and reported. Initiate timely...