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Financial Counselor - Adult Outpatient Pavilion - Remote

VCU Health · US

The Financial Counselor registers patients by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate...

Job description

The Financial Counselor registers patients by securing appropriate patient and insurance information; ensuring that registration data is correct and accurate; validating insurance eligibility; collecting co-payments; and entering information into appropriate systems. The Financial Counselor provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers ensuring everyone is treated courteously, quickly and with respect. The Financial Counselor assesses patient financial responsibility through price estimation, providing benefit education for all insured and uninsured patients, and assists patients in securing financial assistance and applicable public benefit options. The Financial Counselor accepts patient payments, is a back-up to the financial counselor/cashier where applicable, and reconciles accounts in an unbilled status. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Education Requirements: High School Diploma or equivalent. Education/Training Preferred: Associate or bachelor’s degree in Accounting, Finance,...