Customer Service Administrator – $18–$21/hr

Job description

Description Love Where You Work!: At Towne Properties, we build more than communities—we build careers. Join a Top Workplace (2018–2025) and grow with a company that values professionalism, service, and long-term success. Customer Service Administrator – $18–$21/hr Location: Raleigh, NC (Carolina Regional Office) Schedule: Monday–Thursday, 8:00 AM–5:30 PM; Friday, 8:00 AM–1:00 PM Job Type: Full-Time (On-Site) What You’ll Do: - Serve as the primary contact for residents, homeowners, and Board members - Provide reception coverage in the mornings, greeting visitors and managing incoming calls - Support Community Support Assistant (CSA) responsibilities in the afternoons - Provide high-level administrative support, including reports, correspondence, and record management - Manage resident communications and ensure timely, accurate responses - Prepare newsletters and official community communications - Support Board operations and track follow-up items - Maintain front desk professionalism and assist with office operations What You Bring: - 2+ years of customer service and administrative experience - Prior HOA experience a plus - Strong business writing and professional communication sk...