Emergency Communication Specialist

Job description

Using independent judgment, emergency communications specialists make immediate, critical decisions that impact the life, health, and/or safety of faculty, staff, students, and members of the public. Within seconds, emergency communications specialists will determine which appropriate emergency responders will respond to situations and initiate that response. Emergency communications specialists are a lifeline to sworn and non-sworn police personnel as well as fire, emergency medical responders, and emergency management personnel. Candidates should have the ability to multi-task and maintain composure in stressful situations, should possess excellent oral and written communications skills, and have at least a working knowledge and understanding of computer functions and applications. Duties/Responsibilities: - As a multi-jurisdictional, 24-hour, year-round emergency and non-emergency and state-designated 911 emergency communications center, answers and screens incoming telephone calls from victims, witnesses, suspects, staff, students, parents, members of the public, local law enforcement agencies, and other government and non-government entities. Evaluates phone calls in a timely...