Server - Black Card Room (Part Time)

Job description

Essential Job Functions: - To provide fast, friendly, professional, and attentive service to Rivers most important guests, ensuring they receive world class and personalized service. - Builds relationships with guests, remembering previous visits and preferences - Clears empty dishes, utensils and glassware from tables and takes to dish room, being careful to control breakage and keeping items from being thrown in trash. - Wipes down tables, chairs/booths, and sweeps debris from floor, if necessary. - Offers additional beverages and provides refills. - Knows and can answer questions about current casino events and programs and can give guests directions to all casino areas. - Resolves guest complaints when appropriate and communicates guest complaints to management immediately. - Completes all opening, closing and running cleaning duties. - Keeps lounge area and side stations organized, clean and free of debris, pointing out any facilities or EVS needs to manager. - Follows all safety and sanitation rules, including lifting and carrying procedures, and reports any discrepancies to management. - Greets every guest with a smile - Follows sequence of service for every guest - Possesse...