General Manager

Job description

General Manager Job Description Title: General Manager: Department: Operations: Reports To: Area Manager: PURPOSE OF POSITION: Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti’s mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile. JOB SKILLS AND REQUIREMENTS: - Builds teams by identifying, recruiting and hiring the best in the available talent pool and utilizes good performance management strategies to retain talent. - Coaches, develops and motivates the shop’s Team Members by following the Capriotti’s training standards; identifies and addresses the additional development needs of the individuals on the team to encourage growth and retention. - Prepares team schedules with a focus on operational excellence and cost management without sacrificing Guest satisfaction and team morale. Equitably shares the team workload to maintain - Role models the standards and maintains the culture for delivering CAPtivating Service to Guests. - Monitors compliance with hea...