Logistics Coordinator
Americold · Carthage, Missouri, US
Primary Responsibility : Manages carriers in determining the best shipping solution balancing price, service, and carrier availability. Manages carrier perfo...
Job description
Primary Responsibility: Manages carriers in determining the best shipping solution balancing price, service, and carrier availability. Manages carrier performance to maintain a minimum of 95% on time delivery using effective problem solving skills. What You’ll Do: - Consolidate, cube and route orders to maximum service standards and margins where required. - Assess carriers and determine the best solution to route orders to maximum service standards and margins when required. - Manage and review new customer orders/requests and manual data entry of orders when required. - Coordinate with shippers’ customer service representatives on exceptions, rush orders and order changes. - Proactively provide problem-resolution for customers, warehouses and carriers. - Manage carrier performance to maintain a minimum of 95% on-time delivery performance levels. - Solicit and develop new carrier base. - Establish dedicated and committed carrier requirements for peak seasons. - Negotiate spot rates with customers and carriers. - Escalate issues to management as appropriate. - Maintain on-going communication with shipping facilities and carriers to ensure proper execution. - Other duties as request...