Director, Product Design - AI in Experience Design

Job description

Director, Product Design - AI in Experience Design About the Job: The Experience Design (XD) team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you. Role Expectations: The role is a part of our XD top of house team working closely with the SVP, Chief Design Officer and their Senior Leadership Team. This Director will be responsible for defining the long-term destination of Design in the age of AI at Capital One. In parallel, they will also ensure that we are equipping Designers across Capital One with the AI tools and training to maximize efficiency and effectiveness. Operating at the intersection of high-level strategy and hands-on execution,...