Community Resources & Advocacy Program Coordinator Greenfield (27.57-$29.26/hr) 37.50 hr/wk

Job description

Description DEPARTMENT: Community Services: POSITION TITLE: Community Resources & Advocacy Program Coordinator LOCATION: Greenfield – satellite work in Northampton STATUS: Non-exempt: SUPERVISOR: Director of Community Services: POSITION SUMMARY: Oversee and coordinate the Community Resources & Advocacy program (CR&A). CR&A provides supportive services and referrals for community members in the Community Action Pioneer Valley (CAPV) service area. CR&A receives thousands of inquiries and works with hundreds of households per year. CR&A staff answer the CR&A information and referral phone line and make internal and external referrals. CR&A staff help participants apply for public benefit programs, such as SNAP, and work with participants to offer financial assistance for housing stability, utility shut-off prevention and heating assistance. The program coordinator is responsible for guiding all aspects of CR&A, staying up to date on local resources and public benefits programs, and keeping abreast of new and emerging resources. We are exploring new CR&A service models focused on longer-term case management for individuals and families. This position is responsible for recommending and...