Customer Service Representative (Sales)

Job description

Job DetailsJob Location: Houston TX - Cypress, TX 77429Be Part of a Winning Team! Are you committed to providing great sales support and customer service, interested in continuous improvement, possess good systems and reporting skills and have a passion for fasteners while working in the industrial space? At Hodell-Natco Industries (HNI), we specialize in supply chain management and are looking for you to join our team working alongside seasoned sales professionals as an inside sales / customer service representative. Be part of a high volume, fast paced environment where you will work independently supporting sales initiatives in cooperation with the sales, operations, purchasing and sourcing teams, and be committed to exceptional customer service and attention to detail, while tracking trends, updating and running effective reports and system tools, proactively addressing issues, clearly communicating and monitoring customer accounts with the ability to grow into an Account Management role over time. RESPONSIBILITIES: Provide an Exceptional Customer Experience: Promote a Customer First mentality: Seek clear communication and understanding of customer needs and translate/communica...