Attorney Assistant

Job description

Hogan Lovells has a full-time opportunity for an experienced Assistant in our Boston office. As a key member of our team, the Assistant puts clients first while helping our attorneys maximize the amount of time that they can devote to client matters. They perform a wide variety of essential organizational and administrative tasks, which includes providing a high level of customer service and support while consistently producing an excellent work product. The Assistant maintains an in-depth knowledge of the assigned attorneys’ practice area(s) and clients to ensure extraordinary client satisfaction. JOB DESCRIPTION: Schedules and maintains timekeepers’ calendars by coordinating with clients and colleagues in different time zones around the world. Interacts directly with a wide variety of clients in a friendly, helpful, and professional manner. Responds to customer/client requests promptly. Identifies and responds to client issues and problems in a timely manner. Seeks feedback and follow-up, as appropriate. Reviews and triages attorney emails and phone calls. Reduces administrative burden on assigned attorneys so they can maximize time spent on client matters. Maintains lawyer-clien...