Sr. Hauler Relations Specialist

Job description

Provide farmer-owners a safe, reliable system to transport farm milk to markets in a cost-effective manner, recognizing the importance of a viable hauler base and superior customer service. Skillfully manage a network of third-party haulers. Oversee all aspects of hauler safety and compliance. Work independently and demonstrate full understanding of hauler relations activities and impact to other functional areas; handle and resolve issues or situations of a diverse, difficult and/or complex nature relying on experience, the analysis of multiple sources of information, best practices, and sound judgment. Act as a resource for colleagues in other functional areas. Job Duties and Responsibilities: - Develop and maintain solid relationships with contract milk haulers; negotiate rates, evaluate haulers, liaise between haulers, customers, sales and marketing, dispatch and membership - Establish and maintain strong organizational structure for contract, negotiation and performance tracking. - Serve as the primary contact for haulers in the assigned geographic area. - Investigate issues that arise due to hauler’s attention to weight variances, paperwork, processes or SOP’s in assigned are...