Shift Leader

Job description

Requirements: - Lead the team, making sure food is made accurately and taken to customers in a timely manner - In charge of shifts and delegating tasks - Show exemplary knowledge of the job and excellent customer service - Deal with upset customers/problems with food in a polite way, making sure the customer is happy - Accept deliveries, making sure that deliveries are complete and correct or that refunds are issued - Communicate with managers/owners about the status of inventory; whether everything arrived on time and orders came complete and correct; whether any items in the store are running low - Check daily petty cash and go to the bank for change if needed - Restock the register nightly for the correct change - Communicate with managers/owners about employees: strengths and weaknesses, dependability, customer service, etc. - Manage the break schedule, making sure employees are arriving on time and take appropriate breaks - Attend Management Meetings - Communicate with managers/owners about new ideas i.e. better methods to improve efficiency, safety etc., new recipe ideas etc. - Assist with interviews, evaluations, and training - Memorize the training material and be able to e...