Regional Internal Investigator - Supply Chain - Riverside, CA

Job description

Job Description The Regional Internal Investigator is an effective team collaborator, problem solver and is committed to providing exceptional customer service every day to the store teams they serve. This position is responsible for assisting with internal case identification, development, and resolution of high-quality internal theft cases supporting the Asset Protection store teams throughout their region. The Regional Internal Investigator will complete the full life cycle of internal cases and maintain excellent relationships with Regional Asset Protection Managers, Store Managers and Human Resource Teams. The Regional Internal Investigator will prioritize workload based on impact to Nordstrom’s ability to deliver on its commitments of brand, service and experience and fashion authority. Corporate Investigators work independently but succeed by working as a team. KEY RESPONSIBILITIES: o Certify AAPM, APM’s to conduct employee interviews. o Meet with investigators individually to review progress of priority investigations to determine next steps. o Approve investigations for presentation to Store Manager. o Communicate with AP team on the progress of priority investigations. o...