Patient Experience Navigator - Guest Services-ED Lobby - Memorial Hospital - Evening - Full Time

Job description

Hours: Shift Start Time: 12 PM Shift End Time: 10:30 PM AWS Hours Requirement: 10/40 - 10 Hour Shift Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $34.170 - $44.090 - $49.370 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do: The Patient Experience Navigator provides support for the implementation of programs and process designed to build patient and customer relationships for the hospital. The role supports operations for service and engagement trainings, interpretations of data and research, patient satisfaction improvement initiatives, reward and recognition and works collaboratively with executives, managers, physician leaders and all staff to assure effective implementing of tactics and strategies around patient experi...