Technical Service Representative

Job description

Are you looking for an opportunity to be part of a great sales team and a strong company that believes in their people? · Do you want to use your industrial rubber and application knowledge to help solve customer problems, answer their questions to build sales and customer satisfaction? As a Technical Sales & Service Representative (TSSR) at Applied Industrial Technologies, you will use your strong customer service and technical skills to respond directly to customer requests and support our Applied® Account Manager team regarding applications, product selection, and installation of our industrial rubber product selection. You'll spend time interacting with customers to determine their needs and then helping to meet that need. You will have a direct impact on customer satisfaction, retention, and sales results! Responsibilities: · Provide technical customer support and problem solving for rubber applications, systems and supporting components to customers and our own Branch sales/support associates · Professional point of contact for customer quotes and product sourcing · Build customer satisfaction and sales by providing assistance for product selection, interchange & replacements...