Customer Service / Inside Sales Representative - Industrial Supply - Kalamazoo, MI

Job description

Fluid Process Equipment, a SunSource company, is a provider of innovative pumps, products and services that can assist with all of your fluid handling requirements. We have been serving our customers needs for over 30 years. www.fpepumps.com Are you looking for an opportunity where you can grow within an organization? By joining SunSource, one of the country’s largest and most successful distributors of products and services in hydraulics, pneumatics, filtration, and automation, you will have access to a variety of career opportunities while being rewarded for your hard work! Essential Functions: - Ability to develop relationships with customers and sales teams - Take incoming phone calls and emails from customers - Respond promptly to customer inquiries thru phone calls, e-mails and customer portals as necessary - Enter customer orders in the ERP system with goal of 100% accuracy - Quote customers on components as needed and enter all quotes into ERP system or shared directory - Assist customers in finding components by using product catalogs, web-based catalogs, internal resources - Expedite customer orders as needed to meet required and promised dates - Provide solutions to cust...