Patient Service Specialist -Medical Oncology - Per Diem

Job description

Position Summary: Registers patients in all settings/locations. Interviews patients and gather accurate demographic and financial information from patients and enter information in computer system. Works independently and as part of a team to insure that all information is correct and complete. Ensures patient satisfaction with each encounter. Education, License & Cert: High school diploma required. Some college education preferred. Experience: Minimum 6 months of experience working in an office or customer service center. Experience in a medical setting is a plus. Essential Functions: 1) Performs complete and accurate registrations for all patients presenting for service a. Uses AIDET technique as introduction when greeting patients as measured with direct observation by department director, trainer and coworkers. b. Is able to work independently (alone) when necessary c. Is able to work as part of a team d. Is able to transfer work at shift change without issues as observed by director and teammates e. Maintains 99% accuracy rate as measured by Meditech audit reports and errors reported throughout organization. f. Verifies insurance eligibility and acts on insurance responses as...