Customer Service Representative

Job description

Job Title: Customer Service Representative Job Description: This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical difficulties with online banking platforms. Elevate your Banking Career with Concentrix- Where your Future Gains Interest! Ready to build a career that’s as dynamic as the financial world itself? At Concentrix, we turn everyday customer interactions into moments that matter. We partner to deliver exceptional service, smart solutions, and genuine support. If you’re excited by the fast pace of financial services and love helping people, feel confident about their money, this is your opportunity to shine. About the Role: Join us as a Customer Service Representative supporting one of Australia’s major banking brands. You’ll be the trusted expert customers rely on—guiding them through card enquiries, resolving issues, and helping them feel secure and supported in every interaction. This isn’t just a job. It’s your gateway into t...