EUC Engineer
Midland Credit Management, Inc. · GB
As a Desktop Engineer in our IT Operations team, you’ll be at the heart of delivering fast, high‑quality, customer‑focused support across the Cabot Group.
Job description
As a Desktop Engineer in our IT Operations team, you’ll be at the heart of delivering fast, high‑quality, customer‑focused support across the Cabot Group. You’ll keep our people connected and productive by resolving incidents, fulfilling requests, maintaining device standards, and constantly finding smart ways to enhance our workplace technologies. Working closely with the Desktop Services Team Leader, you’ll support our move from legacy desktop services to a modern, automated, service‑centric environment. You’ll also help with day‑to‑day Desktop operations, contribute to improving our processes, create and update user guides, and follow ITIL and security best practices - all while developing your skills and playing a key role in delivering a great end‑user experience. What you can expect as an Desktop Engineer: Salary of up to £30,300 DOE Perm: Office role – Kings Hill, KENT, ME19 4UA. Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more. Key responsibilities include: Provide 2nd‑line support acros...