Systems Applications Analyst

Job description

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION: This position provides strategic support and operational oversight for IT environments, including administration and support of operational software tools, change management processes, and service level management methodologies. This role involves supporting and implementing changes as required by business units to ensure operational success. Responsibilities include diagnosing and resolving system issues within the environment, performing root cause analysis, and implementing corrective actions to prevent recurrence. Ongoing collaboration with internal stakeholders, external partners, and vendors is an integral component of the role. MAJOR ACCOUNTABILITIES: - Knowledge and use of software the Operations team utilizes to perform and...