Call Center Representative

Job description

Call Center Representative Company: Luxury Bath of Richmond: Location: Fredericksburg, VA Job Type: Full-Time Compensation: Competitive hourly pay + bonus opportunities Job Description: Luxury Bath is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling solutions that enrich the lives of homeowners with bathrooms that are attractive, durable, and maintenance-free. Luxury Bath of Richmond is looking for a Call Center Representative for our Fredericksburg, VA market and surrounding areas to join our winning team. Join a team of professionals, earn a strong income, and make a positive impact by helping homeowners improve their homes. General Purpose: Strong customer service skills are a must. You will contact homeowners by telephone, set up qualified appointments for free consultations, input lead information, update reports, and handle inbound calls from advertising campaigns. Responsibilities: - Deliver scripted pitches to homeowners - Adjust scripts to meet the needs of individual customers - Handle homeowner questions and overcome objections - Collect and verify homeowner information (name, address, phone number, etc.) - Schedu...