Customer Retention Specialist

Job description

Initial Washroom Hygiene - Customer Retention Specialist Join Our Team and Make a Difference! We're currently seeking a Customer Retention Specialist to join our dedicated team, based out of our Naas Office. If you enjoy having the freedom to plan your own day and solving unique customer problems, this could be the perfect opportunity for you! Why join Rentokil Initial?: - Competitive Salary Package: Start with a basic salary of €31,800 per annum, with an increase once fully trained. - Work-Life Balance: Full-time, permanent role, Monday to Friday (39 hr week) - Industry-Leading Training: Receive top-notch training where you will be enrolled in our sales academy The key responsibilities: Customer Management - To achieve Gross Sales (Contracts, Jobs & Products) - To monitor existing customer’s portfolio & contracts to ensure the fulfilment of customer’s evolving needs and satisfaction - Customer Satisfaction is our first priority - To manage the customers, ensuring their satisfaction and in return company will enjoy long term relationship with customers - Review & redefine tactics quarterly or whenever possible to ensure value-for-money services for customers and the required margin...