Senior Order Management Specialist (m/f/d)

Job description

Job ID: 41124 | Location : Lodz, Poland | Expected Salary Range : zł102,000.00 - zł170,000.00 | Work Model: Hybrid The Order Management team in Łódź is seeking a Senior Order Management Specialist to independently execute daily Order Management operations for the EMEA region ensuring seamless customer service. This role focuses on end-to-end process excellence, maintaining strong relationships with internal and external customers, and driving continuous improvement initiatives. The position serves as a role model for the team through proactive problem-solving and minimal supervision while delivering sustainable solutions that meet customer needs. What will you be doing?: - Execute Order & Transport Operations: Take ownership of daily Order Management and Transport Management tasks, including documentation, while maintaining high quality standards and process consistency; - Communicate with Customers: Serve as a reliable point of contact for internal and external customers, addressing their questions and operational needs in a timely and professional manner; - Innovate & Improve: Actively contribute to process enhancement initiatives by spotting improvement opportunities, proposing...