General Services Attendant

Job description

This one-of-a-kind position includes cross-training as door attendants, patient transporters, garage attendants, on and off campus lab couriers, and shuttle drivers. The General Service Attendant is often the first point of contact that patients and visitors will encounter upon their arrival to Mayo Clinic. It is imperative the interaction is respectful, professional, positive, and empathetic. Must value teamwork and contribute to the cohesion and alignment within the General Services team. Employees should always demonstrate sound judgement including navigating and adapting within urgent situations. Attendants aid in traffic flow while meeting patients and visitors at the entrances of patient buildings that are a part of our main campus to ensure that they are directed to their appointments properly. Using hand-held devices, the transporter will escort patients/visitors that are in use of a wheelchair and transport them to their necessary destination using great care. Duties include upon request, patient stair escorts, patient stretcher transports, and patient hospital bed transports as part of our Centralized Transport Team. Patient status can range from ambulatory to immobilized...