Administrative Case Worker Norwegian-Speaking (f/m/x)

Job description

Information #Give people access to justice! Digital technologies are significantly transforming the legal market – and this development will only accelerate in the years to come. Flightright, Chevalier and freem form the Allright Group! We are at the forefront of Legal Tech automation and provide legal support to air passengers facing issues with airlines, as well as in the fields of traffic and labor law. We are now looking for a Norwegian-speaking Administrative Caseworker to join our Norwegian Operations team in Berlin . In this role, you will work with cases from start to finish — supporting customers, assessing claims, and helping ensure high quality throughout the entire process. Your mission: - Support travellers throughout the flight compensation process and help ensure their rights are upheld - Review and assess flight compensation claims with accuracy and attention to detail - Communicate professionally with customers, airlines, and legal partners - Organize and maintain case documentation within our internal systems - Assist in preparing cases for the Norwegian legal process - Contribute to improving internal workflows and operational processes - Collaborate closely with...