Clinical and Product Support Specialist

Job description

GN is looking for a qualified Audiologist or Audiometrist to join the ANZ Sales Team. In this role (based in North Ryde) you will collaborate with our territory-based sales team to remotely support customers with their audiological and product training needs to drive positive sales outcomes and strong customer relations. The successful candidate will be responsible for: - Collaborating with the Sales Team to implement training plans for improving the performance of accounts within the ANZ territories. - Providing a high level of Audiological, Product and Technical remote support to customers. - Identifying opportunities via customer audiology enquiries to generate revenue on a long-term basis. - Having in depth clinical and product knowledge to assist with audiological support, technical support and problem solving to achieve optimal product/clinical outcomes and drive repeat business. - Providing Product training (clinic inductions, fitting software, product portfolio, features, unique selling points, competitive aspects); Sales training (upselling, objection handling, differentiating between technology levels, utilising top up tools); and Audiology training on selected relevant t...