UX Designer (m/f/d)

Job description

Company Description TOPdesk is an international software company specializing in service management with 800 employees in 8 countries and 5,000 customers worldwide. For our Kaiserslautern office, founded in 2004, we are looking for a UX Designer (m/f/d)*. Your environment: As a UX Designer, you’ll join a multidisciplinary product development team, collaborating closely with Product Managers, Engineers, and other Designers and work on AI-powered features to build the next generation of ITSM platform. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders. Job Description: Your Job: - Rapid prototyping and refinement of new AI-powered concepts within our product (e.g. creation and governance of agents) - Responsibility for the entire design process from initial discovery to final delivery - Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences - Creation of wireframes, mockups, user flows, and prototypes using the m...