Product Specialist - House of Imports Mercedes Benz

Job description

The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks individuals with creativity to provide “world class” customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available. The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail. What are the day-to-day responsibilities?: How will I know if I am successful? - Welcoming customers and listening to their needs - Using a consultative selling process to match the best vehicle to the Customer needs - Creating a great vehicle delivery experience for the Customer - Following up with Customers to ensure satisfaction - Prospecting through referrals and other creative approaches - Setting and achieving targeted sales goals - Gaining superior product knowledge to effectively help Customers - Transition Customers to the Service Department to support their ownership experience - Providing an exceptional customer experience to drive loyalty The performance of a Product Spec...