Motion Industries - Integrated Supply Representative

Job description

SUMMARY: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). This position works more than 50% of the time at the customer location. Responsibilities: - Fills requests for MRO/Indirect Materials in customer supply room - Serves as walk-up customer contact for filling material requests - Sources material requests for MRO/Indirect materials - Works as liaison between customer maintenance and engineering departments and key vendor contacts - Conducts, as necessary, any search to locate material within the internal business system, using customer part number, manufacturer part number, commodity type, etc. to identify - Conducts cycle counts on all MRO/Indirect Material locations - Investigates discrepancies between physical inventory and system inventory levels, noting and reporting issues that cause system variance - Performs inventory adjustment, inter-facility transfers, inventory counts. Receives, counts, and verifies incoming shipments - Maintain...