Customer Service Specialist

Job description

Description We need your expertise and skills to complete our team! When you join our team you will receive competitive pay, medical, dental, vision, and life insurance, 401K including company match 100% of first 4%, 100% vested!!!!, Also, company paid short term disability, EAP and Basic Life Insurance. You also get great long term disability, paid time off, weekends off and paid holidays plus employee discounts. There is always room for growth and opportunity within our expanding company and we need you! The Customer Service Specialist serves as a key business partner for Rentals, Parts and Service Departments’ profitability and success. This entails maintaining a high level of customer satisfaction including establishing and identifying customer needs, effectively meeting their needs by initiating thoughtful communication to understand the customer, initiating and building rapport, and maintaining their trust and continued patronage. The importance of this role is to be the “face” of Curtis Lane Equipment and its products/services and must effectively collaborate with the team, customer, business partners and vendors to convey satisfactory customer service at all times, abiding...