UX Quantitative Researcher
Citi · New York City, New York, US
Citi, the leading global bank, has approximately 200 million client accounts and does business in nearly 160 countries and jurisdictions.
Job description
Citi, the leading global bank, has approximately 200 million client accounts and does business in nearly 160 countries and jurisdictions. We are leading the next era of global business by undertaking a massive effort to make sure we can manage the speeds and volumes of the digital age while helping our clients and customers address the challenges of an ever-evolving world. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. We are seeking a UX Quantitative Researcher to join our Design & User Experience organization. You will play a critical role in driving efforts to transform and improve our clients’ digital experiences. Our team is laser-focused on improving the client experience by using data & insights to drive product priorities while maintaining a constant cycle of feedback and iteration to ensure progress. You will play a lead role in helping partners in UX, product management, and technology understand user needs and behaviors. Your work will generate essential inputs for designing useful, usable products that meet and exceed user needs. You will...