Senior Manager Services

Job description

Join the Team Making Possibilities Happen If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over. Job Summary: The Sr Mgr, Services is responsible for the development and implementation of ACI products & solutions as contracted by assigned customers. Lead a solution delivery team comprised of a cross functional resources (i.e. project managers, solution architects, technical consultants, custom and quality engineering) through the complete implementation lifecycle, from pre-sales through transition to production support. Performance is measured by the delivery of customer solutions on schedule, within budget, with expected quality and customer satisfaction. In addition, the Manager, Implementation Services will grow and develop the team by leveraging the Technology Competence Center, Project Management Competency Center and other ACI training initiatives. Job Responsibilities: - Act as transformation leader to drive change, optimization and energize the organization. - R...